The Place Survey - Your Poole, Your Say
This is a past research29 Sep 08- 19 Dec 08
Introduction
The Place Survey is a statutory consultation exercise that all English local authorities undertake every two years. A series of reports from the 2008 survey is available.
Background
The survey, that was sent to 5,500 residents selected at random in Autumn 2008, is being used by the Council and Poole Partnership to find out about what people think about living in Poole and what needs improving.
Technique
Research.
Results
5,500 households across Poole were invited to give their views on life in Poole and a range of local services, including recycling, public transport and leisure facilities. A total of 2,316 responses to the survey were received.
Residents were also asked what they thought about the performance of council, police, fire, and health services. The council and other agencies within Poole Partnership 
will now use the results to help make decisions about important services for people living in Poole.
- 87% of residents who responded said they were satisfied with Poole as a place to live. Overall, a majority of residents (54%) said they were satisfied with the way the council runs local services.
- 90% of people who responded said they were satisfied with refuse collection. 83% of respondents registered their satisfaction with doorstep recycling services. Poole's parks and open spaces also scored highly (80%), as did libraries (72%).
The Government requests each local authority in England and Wales carry out the survey every two years to compare and measure the performance of local services.
Place Survey results are published by the Department for Communities and Local Government .
Reports
A series of reports are available including:
- The full survey report by BMG Research
- National Indicator Results Summary Paper - summarises the indicator results and shows Poole's position compared to other lcoal authorities
- Poole Partnership Steering Group Report - September 2009 - a summary of National Indicators including National Indicator Results by Safer Neighbourhood Area
- Stronger Communities Partnership Report - September 2009 - a summary of key results relating to the Stronger Communities Partnership
- Key Findings on Equalities - This report examines whether responses to questions regarding usage of services, satisfaction and communications were significantly associated with age, gender, having a limiting long-term illness or disability and ethnicity.
Comment
Cllr Brian Leverett , Leader of the Council, said: "I am delighted so many of the people who took part in the survey think that Poole is a great place to live. The views of residents are very important to us and I would like to thank everyone who took the time to complete the survey. It provides valuable feedback that will help us to identify services that residents think are performing well and to pinpoint those that could be improved in the future. We were extremely pleased recently when the Audit Commission again rated Borough of Poole as a top performing four-star council and acknowledged our commitment to providing good services for the people of Poole. Equally, it is just as important for us to listen to the views of people who use our services every day."
Contact: Opinions
Tel: 01202 633354
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