Council Services

Past  This is a past consultation

1 Sep 03

Technique

Postal Survey.



Results

Council Services

Comparisons with national results from the Government show that waste collection, libraries, parks and open spaces, the Waterfront Museum and the Lighthouse are excellent services, all performing well above the national average.

  • Environmental Services
  • Cultural and Recreational Services
  • Public Transport

 

Environmental Services

89% are satisfied with the waste collection service overall, this compares with the national average of 84%.

71% were satisfied with recycling facilities. With the successful launch of the kerbside recycling sheme in summer 2004, this figure is set to increase.

62% are feel that Poole is kept clear of litter and waste. This is in line with the national average of 60%. Environmental and Consumer Protection Services are clamping down on environmental crime such as littering, dog fouling, abandoned cars and fly tipping to ensure that residents can have 'Pride in Poole'.

 

Cultural and Recreational Services

We understand that satisfaction with parks and open spaces (89%) is one of the highest levels in the country.

Libraries (73%), Theatres and Concert Halls - Lighthouse (66%) and Museums (52%) are also performing well above the national average.

 

Public Transport

The survey results show that satisfaction with public transport is improving. It is in line with national satisfaction.

Since the survey, the Council has launched the new Route One bus service, linking the town centre with the Hospital, Railway Station, Old Town and Quay and all the main town centre car parks. Paying 50p, residents can hop on and off all day.

The discussion groups highlighted that public transport is a concern for younger residents who are more likely to be on limited incomes and less likely to own a car. The Council will work with Wilts and Dorset to review the available routes and services.



Contact: Opinions
Tel: 01202 633354




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