2006 Best Value Residents Satisfaction Survey
Overall Summary
63% of said they were either satisfied or very satisfied with the Council overall, which is an increase of 19% in the satisfaction rating since the survey was last carried out in 2003. This result rated Poole Council the best out of all 46 unitary authorities in England and 6th overall in the country out of 149 local Councils.
The presentation of key findings can be seen to the left.
Council Services
Many of the Council's services have seen an increase since the last survey in 2003, and many perform above the average for Unitary Authorities.
Environmental services – percentage satisfied
|
Indicator |
Service |
2006 |
2003 |
Change |
| BV89 | Litter and rubbish |
76 |
62 |
Up |
| BV90A | Waste collection |
93 |
89 |
Up |
| BV90B | Waste recycling |
84 |
71 |
Up |
| BV90C | Waste disposal |
78 |
75 |
Up |
Bus Services – percentage satisfied
|
Indicator |
Service |
2006 |
2003 |
Change |
| BV103 | Transport information |
55 |
49 |
Up |
| BV 104 | Bus services |
55 |
55 |
= |
Culture and Leisure – percentage satisfied
|
Indicator |
Service |
2006 |
2003 |
Change |
| BV119A | Sports and leisure |
66 |
57 |
Up |
| BV119B | Libraries |
81 |
73 |
Up |
| BV119C | Museums / Galleries |
46 |
52 |
Down |
| BV119D | Theatres / Concert Halls |
69 |
66 |
Up |
| BV119E | Parks / open spaces |
86 |
86 |
= |
